Terms and Conditions

Effective Date: 2025-11-07

These Terms and Conditions (“Terms”) govern your use of SaywardDelivery.com (“the Website,” “we,” “our,” or “us”) and the services provided through the Website, including personal shopping, retail delivery, restaurant delivery, courier service, and trailer towing (collectively, “Services”). By using our Website or ordering our Services, you (“Customer,” “you,” or “your”) agree to abide by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Website and Services, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must not use our Website or Services.

2. Services We Provide

SaywardDelivery.com offers the following Services:

• Personal Shopping: We assist with shopping for items you request, including purchasing goods from retail stores.

• Retail Delivery: We deliver purchased goods directly to your specified address.

• Restaurant Delivery: We provide food delivery services from local restaurants to your location.

• Courier Service: We offer local delivery and courier services for a variety of items.

• Trailer Towing: We provide towing services for trailers as per customer requirements.

3. Eligibility

To use our Website and Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, you may use our Services only with the involvement of a parent or guardian.

4. Account Registration and Security

To use some of the Services on SaywardDelivery.com, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Orders and Deliveries

• Order Confirmation: By placing an order with us, you make an offer to purchase the requested goods or services. We reserve the right to accept or decline your order at our discretion. An order confirmation email does not guarantee that the order will be fulfilled.

• Delivery Areas: Our delivery services are available only in specific geographic areas. Please confirm that your delivery address is within our service area before placing an order. We may refuse service to addresses outside our service area.

• Delivery Timeframes: Delivery times may vary depending on your location and the type of service requested. We will provide you with an estimated delivery time at the time of ordering. However, we do not guarantee specific delivery times and are not liable for delays beyond our control.

• Delivery Conditions: You are responsible for ensuring that the delivery address is accessible and that someone is present to receive the delivery. If a delivery attempt is unsuccessful due to an inaccessible location or unavailability of a recipient, additional charges may apply.

6. Pricing and Payment

• Pricing: All prices for our Services are listed on the Website. Prices are subject to change without notice. Taxes and delivery fees may be added to your order, as applicable.

• Payment: Payment for Services must be made in full at the time of ordering. We accept payment through secure methods, including credit and debit cards. By providing your payment information, you authorize us to charge your card for the total amount due, including applicable taxes and fees.

• Refunds: Refunds may be provided at our discretion, depending on the circumstances (e.g., undelivered or damaged goods). Please contact our customer support team if you require a refund.

7. User Responsibilities

• Use of Services: You agree to use our Services for lawful purposes only. You must not use our Website or Services for any illegal or unauthorized activities, including fraud, harassment, or infringement of intellectual property rights.

• Accurate Information: You agree to provide accurate and complete information for all orders, including correct delivery addresses, contact information, and any special instructions. You are responsible for any inaccuracies in the information provided.

8. Prohibited Activities

You may not use the Website or Services to:

• Engage in any activity that violates any applicable local, state, or national law.

• Violate the intellectual property rights of SaywardDelivery.com or third parties.

• Interfere with the security features of the Website or Services.

• Use automated systems or software to access or interact with our Website and Services.

9. Limitations of Liability

• No Warranty: We provide our Services “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on our Website or the availability of our Services.

• Limitation of Liability: To the fullest extent permitted by law, SaywardDelivery.com, its directors, employees, agents, and affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Website or Services, including but not limited to loss of profits, loss of data, or damage to property.

10. Indemnification

You agree to indemnify and hold harmless SaywardDelivery.com and its affiliates, employees, and contractors from any claims, liabilities, damages, losses, or expenses arising out of your use of the Website or Services, or your violation of these Terms.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our Website or Services after changes are posted, you agree to the revised Terms.

12. Termination

We reserve the right to suspend or terminate your access to the Website and Services at our discretion, including if you violate these Terms. Upon termination, your right to use the Services will cease immediately, but any obligations or liabilities incurred prior to termination will remain in effect.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the province of [Insert Province, if applicable] and the laws of Canada. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert City/Province, if applicable].

14. Contact Information

If you have any questions or concerns regarding these Terms or our Services, please contact us:

Sayward Delivery
PO Box #38
Sayward, BC
V0P 1R0